Demystifying Deafness

Successfully Serving Your Deaf Clients

Even though deafness is a low-incidence disability, more people than not have come across a situation with a deaf or hard-of-hearing individual that has left them puzzled.

What are the best ways to communicate with a deaf or hard of hearing person? What kinds of things should you know about Deaf people to be culturally competent? Is sign language a “real language" and is it universal? How do I go about getting an interpreter? What about deaf people who can talk? Are they still “deaf"? What responsibilities do organizations have in providing an accessible environment according to the ADA?

This engaging presentation will leave participants with new knowledge about deafness and practical ideas of how to successfully serve their deaf clients.